What We Collect and Why It Matters
tpowet keeps a straightforward data policy: we record what's needed to open and run your account, and nothing beyond that. When you register, we ask for basic contact details and a verified mobile number — the same number you'll use for OTP login when you switch
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from the Shah Alam flat wifi to mobile data on the bus. Payment records from Touch 'n Go eWallet, Boost or GrabPay are logged against your account wallet so we can match deposits and withdrawals to the right profile; we don't store your e-wallet PIN or
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banking password anywhere on our side. Device information — browser type, app version, rough location signal — helps us flag account access from a new device and ask for extra verification before anything moves. Cookies on the browser version remember your session so you don't re-enter
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your login every time you flip between the app and tpowet on the same phone. Data handling here is shaped by the law of the market you're accessing from, so what we're allowed to collect, how long we hold it, and who can request a copy
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can shift depending on where you are — access and this policy's specific terms apply only where local law permits. We keep records of support tickets, verification documents used for withdrawal checks, and transaction history for as long as account activity or a legal request requires
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it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.